Privacy Policy
Last updated: August 2026
This policy explains what happens to the information you give us through the franchise enquiry form on this website.
1. What we collect
When you submit the franchise enquiry form we collect your name, mobile number, city, preferred franchise model and preferred call time. We also record the campaign or referring source that brought you to the page, and your IP address and browser user-agent for security and fraud prevention.
2. Why we collect it
Solely to respond to your franchise enquiry — to assess your city, discuss the franchise models and share investment details. We do not use your details for any unrelated purpose.
3. How we use your phone number
A member of our franchise team will call you once, at the time you selected, to discuss your enquiry. If you tell us you are not interested, we stop contacting you. We do not sell, rent or share your number with third parties for marketing.
4. Where your information is stored
Enquiries are delivered by email to our franchise team and may also be recorded in a private spreadsheet accessible only to authorised personnel. The website is hosted on Vercel.
5. Cookies and analytics
We use Google Tag Manager to load Google Analytics and the Meta (Facebook) Pixel. These set cookies that help us understand how visitors use the page and measure the performance of our advertising. They do not read your form entries. You can block cookies in your browser settings; the page will still work.
6. How long we keep it
We retain enquiry details for as long as needed to follow up, and thereafter only as required for our legitimate business records. You may ask us to delete your details at any time.
7. Your rights
You may ask us to confirm what information we hold about you, correct it, or delete it. Write to us using the contact details below and we will respond within a reasonable period.
8. Contact
Dhobi Xpress is a brand of Rajnish Retail Limited
Office No. 22, Neo Corporate Co-op Premises Society Ltd., Ramchandra Lane Extension Road, Kachpada, Malad West, Mumbai – 400064
+91 74000 09748
Note for the Dhobi Xpress team: this is a working draft written to satisfy Meta and Google ad review and DPDP basics. Have it reviewed by your legal counsel and delete this box before launch.